Shipping & Delivery

Shipping & Delivery

IN STOCK PRE ORDER
 WEST MALAYSIA 1-3

Business days

7-20

Business days

Order Below RM180

 

RM8

Order RM181 & above

 

FREE

EAST MALAYSIA 1-5

Business days

7-20

Business days

 

RM15  / kg

Please check  the actual price in CHECK OUT section

 

 

 

SINGAPORE 7-14

Business days

14 – 30

Business days

RM33 / kg

 

Please check  the actual price in CHECK OUT section

HK /TAIWAN 7-14

Business days

14 – 30

Business days

RM60 / 1kg

RM80 / 2kg

RM90 /3kg

 

Please check  the actual price in CHECK OUT section

THAILAND 7-14

Business days

14 – 30

Business days

RM75 / 1kg

RM130 / 2kg

RM170 /3kg

 

Please check  the actual price in CHECK OUT section

OTHERS 7-14

Business days

14 – 30

Business days

Please check  the actual price in CHECK OUT section

 Actual shipping costs will be calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

Existing Products /In Stock Order

Order processing takes between 2 business days. Once your order has been processed, your item(s) will be shipped within 48 hours. There will be different estimated time for different country’s distance.

 

Pre Order Products

Pre-order products will ship from 14-30 days. There will be different estimated time for different country’s distance.

Pre Order products may encounter out of stock, the amount will refund to customer’s E wallet.

Orders are not shipped or delivered on weekends or holidays.

Phone numbers for the contact person are mandatory for international shipping. Please ensure that the postal address provided at checkout is your correct address as On The Street won’t take responsibility if you do not receive your item due to an incorrect or incomplete address being entered at check out.

Shipping fee or free shipping only for one shipment, if customer requires an order which is need to divide into more than one shipment, shipping fee will be charged respectively.

 

Re-Delivery

Additional postage fee will be collected for re-delivery if the parcel is bounced back to us. All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number once it being mailed from us. Customer may arrange for re-delivery with the shipping company. All parcels will be returned to us if it being unattended in post office after 5 working days.

 

International Taxes and Duties

Customer is responsible for all applicable taxes, duties and custom fees. On The Street is not responsible for any charges incurred for shipping orders internationally. For more information on customs charges for each country please contact your customs authority.

 

Service Delays

On the Street is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays.

Please be aware that there can be delays in customs this time of year, which is unfortunately out of our control and these are not calculated in our delivery time estimate. (All imported products, custom cannot exclude delays.)

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