Shipping



In-Stock Products Pre-Order Products Purchase below 3 items Purchase 4 to 8 items Purchase 9 items & above
Malaysia 1-3 Business days 2 to 4 weeks RM 7  Free Free
Singapore 1-3 Business days 2 to 4 weeks SGD 15 SGD 20
Free
Thailand 3-4 Business days 2 to 4 weeks
THB 500 THB 650
Free
Australia 3-5 Business days 2 to 4 weeks
Please check from customer service
Please check from customer service
Please check from customer service
United States 3-8 Business days 2 to 4 weeks
Please check from customer service
Please check from customer service
Please check from customer service
Other Countries 3-8 Business days 2 to 4 weeks
Please check from customer service Please check from customer service Please check from customer service

We will deliver all orders by EMS, (Need other courier services, please contact customercare@onthestreetshop.com)


Existing Products /In Stock Order

Order processing takes between 2 to 7 business days. Once your order has been processed, your item(s) will be shipped within 48 hours. There will be different estimated time for different country’s distance.


Pre Order Products/K-Street & DONG Market Order

Pre-order products will ship from 14-30 days. There will be different estimated time for different country’s distance.

For more details about orders at K-Street & Dong Market, please check PRE-ORDER

Orders are not shipped or delivered on weekends or holidays.

Phone numbers for the contact person are mandatory for international shipping.Please ensure that the postal address provided at checkout is your correct address as On The Street won’t take responsibility if you do not receive your item due to an incorrect or incomplete address being entered at check out.

Shipping fee or free shipping only for one shipment, if customer requires an order which is need to divide into more than one shipment , shipping fee will be charged respectively.


International Taxes and Duties

Customer is responsible for all applicable taxes, duties and custom fees. On The Street is not responsible for any charges incurred for shipping orders internationally. For more information on customs charges for each country please contact your customs authority.


Service Delays

On the Street is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays.

Please be aware that there can be delays in customs this time of year, which is unfortunately out of our control and these are not calculated in our delivery time estimate. (All imported products, custom cannot exclude delays.)